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See your industry
1. Answers and triages
Every enquiry picked up in seconds, day or night, with your greeting, your service area and your safety instructions.
Powered by Book-Me.comNever Miss Another Job.
Never Miss Another Job.
Answer, Quote & Book 24/7.
Built first for emergency trades — plumbers, electricians and locksmiths who lose jobs every time the phone rings while they're on the tools. Book-Me.com is your always-on front desk: it answers every call, gives an honest estimate from your own price list, and books the job straight into your calendar.
Instant enquiry triage Direct calendar sync Warm UK voice tone
What you get on your phone
Seconds after RIE books the job, you get a text like this.
Want to hear RIE for yourself? Ring the demo line on 07446 494676 — or let RIE ring you.
The demo line uses pre-set example prices, jobs, durations and hourly rates. When your account is set up, RIE learns your prices, your jobs and your hours instead.
Messages · now
Job booked by RIE
Mrs Davies · RG24 9TH
Burst pipe under kitchen sink
Tomorrow 9:00–11:00am · Est. £95
Mrs Davies · RG24 9TH
Burst pipe under kitchen sink
Tomorrow 9:00–11:00am · Est. £95
Example message
2. Quotes in £ GBP
Call-out fees, hourly rates and priority surcharges calculated from your own price list. Every figure is an estimate confirmed on site — complex jobs are passed to you, never guessed.
3. Books the slot
Two arrival windows offered against your working hours, the slot locked into your diary and a confirmation sent.
Calls handled with your rules
Quotes calculated from your rates
Bookings offered from your hours
One connected workflow
From ringing phone to booked diary.
The assistant does not improvise your business. It works from the information you control, then records the outcome where your team can see it.
Answers the call
Your greeting, service area and instructions guide every conversation.
Prices the work
Quotes are calculated from your call-out, hourly and priority rates.
Books the slot
Available arrival windows are offered and confirmed against your working hours.
One platform, every trade
Set up for your industry in one click.
Choose your line of work and the wording, services, colours and photography change to match — customer website, dashboard and sales page included.
Plumbing & Heating
Gas Safe plumbing & heating
Electrical
NICEIC approved electrical work
Carpentry & Joinery
Bespoke carpentry & joinery
Building & Renovation
Extensions, renovations & groundworks
Plastering & Rendering
Skimming, plastering & rendering
Painting & Decorating
Interior & exterior decorating
Roofing
Roof repairs, flat roofs & guttering
Landscaping & Gardening
Garden design, maintenance & landscaping
Heating, Air Con & Refrigeration
Heating, air conditioning & refrigeration
Locksmith & Security
Emergency locksmith & security
Cleaning Services
Domestic, end-of-tenancy & commercial cleaning
Restaurant & Hospitality
Bookings answered around the clock
Salon, Barber & Beauty
Appointments answered around the clock
Dental Practice
NHS & private dental care
Window & Exterior Cleaning
Trusted local window cleaners
Waste Clearance & Scrap
Trusted local waste clearance specialists
Tree Surgery
Trusted local tree surgeons
Driveway & Patio Cleaning
Trusted local driveway cleaning specialists
Fencing & Gates
Trusted local fencing contractors
Drainage & Jetting
Trusted local drainage engineers
Roof Cleaning & Moss Removal
Trusted local roof cleaning specialists
Garage Doors
Trusted local garage door engineers
Mobile Mechanics
Trusted local mechanics
Mobile Tyre Fitting
Trusted local mobile tyre fitters
Car Valeting & Detailing
Trusted local car valeters
Auto Locksmiths
Trusted local auto locksmiths
Windscreen Repair
Trusted local windscreen technicians
Dog Grooming
Trusted local dog groomers
Dog Walking & Pet Care
Trusted local dog walkers
Driving Lessons
Trusted local driving instructors
Handyman Services
Trusted local handymen
Pest Control
Trusted local pest controllers
Appliance Repair
Trusted local appliance engineers
Chimney Sweeping & Stove Care
Trusted local chimney sweeps
Built around real jobs, not generic scripts.
Inside book-me.com
Your operation. Clearly controlled.
Answers voice and chat enquiries around the clock
Follows your own pricing rules and quotes in £ GBP
Every quote is an estimate confirmed on site — never a guessed fixed price
Checks postcodes against your coverage area
Offers arrival windows from your real working hours
Records call summaries and full transcripts
Passes anything unusual to you for a call-back
Includes a branded customer website and booking assistant
Re-skins wording, colours and photography for your industry
Calls
Review the caller, urgency, transcript and outcome in one place.
Rules
Set coverage, pricing, greeting and tone without changing the customer workflow.
Diary
Control working hours, arrival windows and live booking availability.
Set Up For Your Industry In One Click
Automated AI Answering, Instant Quoting & Problem Handling Engine
Select Your Trade / Industry
Industry Preset Active
Plumbing & Heating
Primary Industry KPI
Gas Safe Certs & Leak Emergency SLA
AI Voice & Call Response Engine
AI Voice & Call Response EngineWarm Professional Call Script
"I'd be delighted to get that scheduled for you right away! I am looking at our live availability via book-me.winwithlee.co.uk—do morning or afternoon slots work best for your schedule this week?"
Live calendar sync & confirmation SMS dispatched automatically.
Ready to deploy Plumbing & Heating?
Activate your live calendar booking and custom call workflows in 1-click.
Interactive ROI Estimator
See How Much Revenue Book-Me.com Saves You
Adjust your average job value and estimated missed calls to calculate your potential return.
£180
£85 (Basic Inspection)£500+ (Major Repair)
4 calls
1 call/wk15 calls/wk
Answers questions on problems, quotes & bookings instantly.
Maintains a warm, professional UK voice tone 24/7.
Estimated Extra Monthly Revenue
+£1,980 /mo
Based on capturing roughly 11 missed leads every month.
Book-Me.com Pro Subscription:-£149/mo
Net Extra Profit:+£1,831/mo
Estimated Return
Get Book-Me Pro13x ROI
Simple, Transparent Investment
Give Every Enquiry A Chance To Become A Job.
Choose monthly or yearly billing, with a one-off done-for-you setup fee. Yearly plans include 2 months free (Starter £799, Pro £1,499, Growth £2,999 a year). Voice calls and texts are Pro and Growth features, included on a fair-use basis. Need more? Top up 100 call minutes for £15 or 100 texts for £8. A 14-day trial applies to the subscription; the setup fee is charged immediately. Cancel future renewals through Manage billing.
Starter (Web AI)
Sole TradersPerfect for web-based lead capture and instant digital quotes.
£79 / month
+ £199 initial setup & onboarding
Setup fee fully refunded if you cancel within your 14-day free trial.
- 24/7 Web Chat AI Assistant
- Warm, Professional Tone Configuration
- Instant Diagnostic & Price Calculation
- Google Calendar Booking Sync
Most Popular Trade Plan
Pro (Voice + Web)
Complete hands-free reception—answers phone calls & web inquiries 24/7.
£149 / month
+ £199 one-off setup & custom voice tuning
Setup fee fully refunded if you cancel within your 14-day free trial.
- 24/7 Voice Phone Answering (Twilio Integration)
- Keep your existing number — just forward your calls to RIE
- Emergency Safety Triage Instructions
- Automated Pricing Engine (£ Call-out & Hourly)
- Direct Google Calendar Sync
- Instant SMS Receipts to Customers
- Urgent-job texts and owner call-back alerts
Growth & Fleet
Multi-VanHigher fair-use allowances for busier businesses, with shared calendar availability checks.
£299 / month
+ £499 Done-For-You Setup
Setup fee fully refunded if you cancel within your 14-day free trial.
- Everything in Pro Plan
- Check busy time across selected Google calendars
- Choice of British phone voices and configurable tone
- Support requests with replies and status tracking
Optional extra: BRAND-ME!
Your trade. Your brand. Done for you.
First impressions, sorted.
Logo Starter
£149
10 logo designs, choose your font and colours, all logo files including vector.
Brand Pack
£299
Logo Starter plus brand colours, fonts, brand guide, Facebook and Instagram images, business card design.
Pro Brand Pack
£499
Brand Pack plus van livery design, flyer, quote and invoice template, email signature, 5 social post templates.
Full Brand Setup
£449
Instead of the standard £199 setup, get the Brand Pack AND your BOOK-ME! website, booking pages, emails and quotes built in your new brand.
Founder members get 50% off BRAND-ME!. Ask us.
BRAND-ME! is our sister app, operated by WIN WITH LEE LIMITED. Optional packages are arranged separately; your existing BOOK-ME! plan and checkout stay unchanged.
14-Day Subscription Trial
Setup is charged immediately and fully refunded if you cancel within your 14-day free trial. Subscription billing starts after the trial. Later cancellation stops future renewals, not the current paid period.
Honest quoting, built in: every figure the assistant gives is a written estimate from your own price list, confirmed on site before any work starts. Anything too complex to price fairly over the phone is passed to you for a personal call-back — the assistant never guesses.
You keep your existing number. There's no new number to advertise — you simply set your phone to forward calls to your RIE line, either all the time or only when you're busy or can't answer, and RIE picks up so the job isn't lost to the next trade on Google.
BOOK-ME! JOBS
You post the job. We bring the trades.
Customers post jobs for free and stay anonymous until a trade chooses their job. Trades see matching local jobs and only pay a small fee to access the ones they want. BOOK-ME! is an introduction service — we don't carry out or guarantee the work.
See the complete workflow